As per the Purchase Terms and Conditions, we do not accept returns of purchased Stax. Once you have downloaded an APRROW Stax you had access to all of its information and, consequently, to the intellectual property of whom has curated the list of apps shared with the stax. If you are not happy with the content of the Stax or if it is not working properly, please send us a message using Contact US with a description of the issue you are experiencing. We will aim to respond within 72 hours. Thank you for your understanding.